Shipping Policy

The Mimers team will do its best to ensure your orders are shipped out to you via the fastest delivery channels.

All our products are shipped and delivered by well-known companies across the United States such as UPS, DHL, and USPS.

Order Processing Policy
Standard Order Processing: 3-7 business days

Our team is currently experiencing a high volume of orders and will process your order as quickly as possible.

All orders are subject to acceptance by the Mimers team. This means our team reserves the right to reject any order received. In the case of order rejection, you will be notified, and your payment will be fully refunded.

Shipping Policy
Mimers supports worldwide shipping, so you can shop with us wherever you are! Most of our items are fulfilled from overseas warehouses, allowing our international customers to enjoy our products at more affordable prices. Delivery times are as follows:

  • Delivery to the United States: 5-15 business days
  • International Delivery: 7-20+ business days

For our US customers, these items are fulfilled from our US warehouse, and delivery typically takes 3-7 business days:

  • Cat Grooming Steam Brush
  • Tapis Magique for Pets
  • Other products (listed on the website)

You can reach out to our support team at contact@mimers.com to change delivery details within 24 hours of placing your order.

Once the order has been shipped or is in transit, delivery details cannot be changed.

Why Are There Missing Items?
If your order is large, it might be split and shipped in 2 or more shipments to reduce shipping costs. So, if you’ve received one shipment and noticed items missing, please reach out to our support, and we’ll send you the tracking code for the remaining items on their way to you!

Packing Policy
All our products are packed in sturdy boxes and packaging suitable for international shipping, so your orders will be safely protected throughout the shipping process.

Disclaimer
These policies are verified for Mimers and can be used for any claims. Please make sure to read these policies before placing your order or filing any claims.

CONTACT INFORMATION
Email: contact@mimers.com

Fast & Free Worldwide Shipping

Your order is shipped within 48 hours and can be tracked in real-time with a tracking number provided by our team.

7-Day Money-Back Guarantee

Exchange or refund guaranteed within 7 days—hassle-free and fast.

Customer Support That Cares

Fast service with our team, available Monday to Saturday, ready to assist with all your inquiries

Secure Checkout

We use virtual security, approved by international banks, to ensure your data is fully protected during payment.